Privacy Policy

Effective Date: 3/25/2025
Last Updated: 9/5/2025

Causality Manufacturing is committed to protecting the privacy and security of the personal and sensitive data we collect from our customers, clients, vendors, and partners.

This Privacy Policy outlines how we collect, use, store, and protect your personal information when you engage with our products, services, websites, and communications.

1. Information We Collect

We may collect the following categories of personal and sensitive information:

  • Personal Identification Information: Name, email address, phone number, job title, company name.

  • Business Information: Billing details, shipping addresses, tax IDs, purchase orders.

  • Technical Data: browser type, operating system, and usage data from our website and portals.

  • Sensitive Information: Product specifications, proprietary project data, customer or vendor trade secrets (as disclosed under NDA or agreement).

  • Communication Data: Emails, phone calls, customer service inquiries, or messages through our platforms.

2. How We Collect Information

We collect data in the following ways:

  • Directly from you via forms, emails, contracts, or during business transactions.

  • Automatically via our website or client portal using cookies and tracking technologies.

  • Through third-party services (e.g., logistics providers, payment processors) with whom we have agreements in place.

3. Use of Information

We use your data to:

  • Provide and manage our manufacturing services.

  • Process transactions and deliver products.

  • Respond to inquiries, service requests, and provide customer support.

  • Maintain internal records, audits, and compliance.

  • Analyze and improve our operations, quality control, and product offerings.

  • Fulfill contractual obligations and enforce legal rights.

4. Data Sharing and Disclosure

We do not sell your data. We may share data with:

  • Authorized employees and departments within the company.

  • Service providers (e.g., IT support, logistics, payment processors) under binding agreements.

  • Regulatory bodies or law enforcement, if required by law or court order.

5. Data Security

We take your data security seriously and use a combination of physical, technical, and administrative safeguards, including:

  • Encrypted data storage and transfer (SSL/TLS).

  • Access controls and user authentication.

  • Firewalls, intrusion detection, and security monitoring.

  • Staff training on data protection and confidentiality.

  • Regular audits and security assessments.

6. Data Retention

We retain personal and sensitive data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal and contractual obligations.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal data.

  • Object to or restrict certain processing activities.

  • Request data portability.

  • Withdraw consent at any time (where processing is based on consent).

  • File a complaint with a supervisory authority.

To exercise your rights, please contact us at https://www.causalitymfg.com/contact-1

8. Cookies and Website Tracking

Our website may use cookies or similar technologies to enhance user experience and track usage patterns. You may manage your cookie preferences through your browser settings.

9. International Data Transfers

If your data is transferred across borders, we ensure that such transfers comply with applicable data protection laws and include appropriate safeguards such as Standard Contractual Clauses or other lawful mechanisms.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Significant changes will be communicated through appropriate channels.